I do not usually blog about negative experiences, but since this is food related, I think I should relate my experience, so that whoever goes into the F&B business should not make the same mistake.
Fellow flogger (food blogger) and me went for coffee and cake at this cafe in the vicinity of Atria. The minute we entered, we were greeted by the aroma of durian, so I suspected they must have durian cake, which was good. We plonked ourselves at a cosy corner, only to be told, almost impolitely, by the proprietress, "oh, you're only having coffee and cake? Can you move to the smaller table as I'm expecting my lunchtime crowd". Fine, although a "please" or "do you mind" would have been welcome, I attributed the lack of manners to stress.
We had our cake, and coffee, which really, to her credit, was quite good. So good that my fellow flogger wanted to take away a piece of the durian cake for his mum. Then the waitress comes and says, very unconvincingly, oh, cannot pack, because it's too soft. Well, it's not like it was falling apart when they served us, and I didn't think it was THAT soft, so I casually enquired after the owner, "oh, you mean the durian cake can't be tah pau-ed?"
She literally snapped at me, "No, I am expecting a lot of walk in customers..... (and for good measure, threw in the excuse)...and its too soft to pack". Now this time I got really irate. There are many ways to skin a cat, there is no need to be rude. Anyway, I shouted to my friend, "I'm waiting outside, I can't take this".
Ah, it's good to get it off my chest.